THE INTERNATIONAL GROUP OF COMPANIES CARTHAGE GROUP: We know how to fulfill the most challenging tasks!

ABOUT THE GROUP OF COMPANIES

Carthage Group includes a long list of companies specializing in various areas of the tourism industry, such as inbound and outbound tourism, MICE, hospitality industry, restaurant business, IT solutions. As of today, our experience in the tourism industry and related fields is 23 years.

The international group of travel companies Carthage Group provides full ground handling services for companies and tourists in Tunisia, Egypt, and Turkey. We have a large number of partners and projects and we always do our best to live up to the reputation of a reliable team of professionals capable of carrying out even the most challenging tasks.

Our work is based on the most advanced software in the tourism industry, the Sejour Incoming Agency Software (powered by SAN Tourism Software Group), which provides access to:

• an online system with a wide range of options for users in the B2B segment;
• XML & Web service for integration with tour operator software and the ability to exchange rates and bookings, whereby partners can use both the regular Static Packaging connection format and the hybrid Dynamic Packaging format.

Everyone who works in the travel industry knows that even the most desired journey may seem to be quite a bad experience if any stage of its preparation turns out to be imperfect. 

It’s impossible to anticipate everything in advance but by working on each of our destinations as a full-cycle company, we bear responsibility for organizing every part of planned programs and strictly control the actions of both our employees and contractors. We always keep our finger on the pulse and solve problems promptly when they arise.

Of course, taking on such commitments is only possible when having sufficient resources. Our in-house IT company allows us to provide technical support to all departments engaged in performing work tasks operating 24/7, thereby ensuring coordination of actions and timely issue resolution. Additionally, our HR resource, the «Employers’ Association,» handles the recruitment, training, and employment of personnel in our subsidiary companies, guaranteeing the competence of our employees and their ability to act professionally even in the most challenging situations.

The flexible organizational structure allows the company to use its change capability in order to work with the planned number of tourists, carry out undertaken tasks efficiently to tight deadlines, and be highly responsive to customer requests. In the professional environment, it is well-known that the quality of our services always remains high, regardless of the number of our customers and the complexity of the tasks at hand.

Another operating principle of Carthage Group which allows our partners, travel agencies, and tour operators not to worry about the result is that we pay special attention to the personal history of each guest. Every detail that delights the traveler or saves them from annoying misunderstandings is important to us. We keep this information strictly confidential. And next time when you choose one of our destinations for your client, you can be sure: we know everything that will make this journey truly enjoyable.

OUR MAIN STRUCTURAL DIVISIONS